Terms of Service

TERMS OF SERVICE 

THESE TERMS AND CONDITIONS ARE THE CONTRACT BETWEEN YOU (THE "CUSTOMER" or THE "CLIENT") AND WORKFLOWFIRST SOFTWARE LLC ("COMPANY") RELATING TO YOUR USE OF THE SOFTWARE INCLUDING BUT NOT LIMITED TO STAFF.WIKI AND ALL APPLICATIONS PROVIDED ON THIS WEBSITE (THE "SERVICE"). PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE SIGNING UP FOR, OR USING, THIS SERVICE. 

By using the Service provided by COMPANY, you are agreeing to be bound by the following terms and conditions. In addition, you fully understand, accept and agree to be bound by the Staff.Wiki License Agreement. 

Section I. The Services 

In connection with your use of the Service, you agree to: 

1. obey the law; 
2. obey any codes of conduct or other notices we provide you; and 
3. promptly notify us if you learn of a security breach related to the service. 

You are solely responsible for all uses of your account under your password. You must protect your password. 

Payment 

Upon signing up for the Service you may or may not be eligible for a trial period in which you can use the Service without charge for a period of time (typically 14 days) for the purpose of evaluating the suitability of the Service to your needs (the "Trial"). 

Once your Trial period has expired, You must provide us payment, billing, and contact information to continue use of the Service, otherwise your account and all its data will be permanently removed from the system. 

You represent and warrant  that such payment, billing and contact information provided is true and that you are authorized to provide and use such information. You are responsible for updating your account information on a timely basis with any changes including but not limited to billing address and credit card information that may occur. 

Upon furnishing payment and billing information, you hereby authorize COMPANY (or an authorized payment gateway such as Stripe) to charge your credit card or other payment instrument in advance on a periodic basis until you terminate your account. You further agree to pay any additional charges that you may  incur including but not limited to additional storage and/or bandwidth requirements. After each charge, a payment confirmation notice will be emailed to you. If you dispute any charges you must let COMPANY (or the authorized payment gateway such as Stripe) know within fifteen (15) days after the date that you were charged for the service. 

COMPANY reserves the right to change the terms and/or prices of the Service. You will be notified of such changes on COMPANY's website or in an email correspondence to you at least 30 days before the changes are to take effect. Your continued use of the Service after the changes become effective constitutes your agreement to accept the terms and pay the changed amount. 

You will provide us contact information, including a postal and email address, where we may contact you with information about your account or our products or services. It is your responsibility to ensure that such information is entered correctly and is kept up to date. 

Your use of the Service is at your sole risk. The Service is provided on an AS IS basis, may or may not be available and may not function as required. 

COMPANY make no express or implied warranty of the quality or suitability of the Service for any purpose. 

COMPANY will make reasonable effort to preserve and protect your data, but make no guarantees that it won't get lost, corrupted, or inadvertently leaked. You should back up critical data or take other steps to protect your vital information. 

Support 

You agree that COMPANY provides support separately to the Service. However COMPANY agrees to provide a level of support (whether technical support or otherwise) as part of this service, but that said support is provided for the Service on a limited basis. COMPANY agrees to assist you on an as-available basis, including but not limited to email and/or online discussion forums provided by COMPANY. Other users of the Service may provide support assistance, but COMPANY make no guarantees and have absolutely no responsibility for the quality, accuracy or suitability of said support. Any such support will be used as your own risk. 

Your use of the Service may involve access to and use of discussion forums and documentation that is made available on websites. You agree that any information you post on said website is lawful, that you have permission to post said information, and that you understand said information is made available publicly. You understand and fully accept and agree that said information may be incorporated into search results and may be reproduced on other websites without your express permission. You agree that COMPANY is not responsible in any way for how the information you post is used. 

Availability 

COMPANY make no guarantees about the availability of Service. COMPANY reserve the right to suspend your account for any reason at any time, not limited to excessive server resource utilization, where 'excessive' is defined at the sole  discretion of COMPANY, but includes (yet is not limited to) the Excessive Usage defined below. You understand and accept that the Service has built-in precautionary safeguards against resource (including, but not limited to, CPU, memory, bandwidth or disk space) utilization in excess of that allowed by COMPANY that will automatically suspend access to the Service should such excessive utilization be detected. In case of Service suspension, you should notify COMPANY immediately to determine the cause of the excessive utilization and take any remedial action, if such remedial action is deemed satisfactory by COMPANY.

Excessive Usage Examples

COMPANY reserves the right to suspend Service if usage of Service exceeds specific limits. Such limits include a maximum of 1,000 transactions submitted to Service each month, maximum storage size of 10Gb at any point (including all attachments, article data and also including any archive or audit trails the system stores in its normal operations), and data transfer that exceeds 5Gb per month. Service may remain suspended until a compensating additional service fee is imposed and paid, or the Service is transferred to a different server at your expense. In general, under these circumstances, COMPANY is likely to request the customer to upgrade to the Professional or Enterprise Edition, installed at their site.

Backup

As part of the Service, data stored on Service is recorded as a snapshot backup once per day and this backup is retained for up to 7 days. This operation is not guaranteed and COMPANY is not responsible for a failure in the backup system. Any request to restore backed-up data may or may not be satisfied and will likely require additional fees to complete. 

Termination 

COMPANY reserve the right to terminate your account for any reason at any time, although COMPANY  may make an export of your data available to you if COMPANY do so. If your account is terminated, you will be refunded the pro-rated, unearned portion of any amount that you were charged. 

You may terminate your account at any time upon may make an export of your data available to you if COMPANY choose to do so. If your account is terminated, you will be refunded the pro-rated, unearned portion of any amount that you were charged. 

You may terminate your account at any time upon ten (10) days prior written notice to us. If you terminate your account and are on a monthly payment plan, you will not be refunded any amount for the month in which you terminated the account, but you will not be charged for any subsequent amount. 

You expressly agree that COMPANY WILL NOT be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if COMPANY has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Applications; (ii) the cost of procurement of substitute goods or services resulting from any goods, data, information or services purchased or obtained through or from COMPANY; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the Applications; (v) termination of your account; or (vi) any other matter relating to the Applications. If you are not satisfied with the Applications, your sole and exclusive remedy is to stop using it. IN NO EVENT WILL COMPANY BE LIABLE TO YOU FOR ANY AMOUNT IN EXCESS OF THE AMOUNT THAT YOU HAVE ACTUALLY PAID COMPANY RELATING TO THE APPLICATIONS IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO YOUR CLAIM. COMPANY reserves the right to modify the Service at any time. 

You will indemnify, defend and hold COMPANY, its officers, directors, employees, affiliates and service providers from any claim or cause of action of any kind whatsoever arising out of (a) any data, information or materials of any kind that are input or uploaded to the service using your account, and (b) your use of the service. 

From time to time you may give us suggestions or feedback about the Service. If you do so, you hereby grant us an irrevocable, perpetual, royalty-free, fully paid-up, worldwide license to use such suggestions or feedback for any purpose. 

COMPANY  reserve the right to modify these terms and conditions at any time upon notice to you, either through mail (written or electronic) or on COMPANY" website. You agree that any use of the Service after said modification will constitute your acceptance of those modified terms and conditions. 

COMPANY will have the right to assign this Agreement to an affiliate of COMPANY at any time without notice. 

Section II. Staff.Wiki License Agreement 

By using this Service and the Software or Documentation provided by COMPANY, you and/or the entity using this Software (the "Licensee") agree to be bound by its terms.  If Licensee does not agree to the terms of this License, then Licensee shall promptly cease executing, accessing or using the Software. 

1.    Definitions 

a.  Staff.Wiki:  COMPANY's application software being licensed and used as part of the Service.

b. Server Machine:  An application hosting server on which Staff.Wiki is installed.

c.  Client:  An end user or a software program, such as a web browser, that accesses and runs the Service over a communications network. 

d.  Documentation: Technical instructions and other documentation related to the Software, including, without limitation, help files, user reference documentation, training documentation and other technical information. 

e.  Software:  Software provided to Licensee pursuant to this License: Staff.Wiki and any related software components, including, without limitation, software code, executable code, object code, dynamic link libraries, object model, backups, updates, and patches. 

f.  User Record: An entry in the Staff.Wiki application that directly corresponds to, and enables, the ability a Client has to login to, in order to access and be identified by, said application and/or any services it provides. 

g.   Login License: A secondary license, which can be acquired multiple times, that legalizes additional User Record(s) to be added to the Service running on a single Server Machine. 

2.    INTELLECTUAL property rights, reservation of ownership and restrictions 

a.    Ownership.  COMPANY owns the Software and Documentation, which are protected by United States laws and applicable international laws, treaties and conventions regarding intellectual property and trade secret rights.  COMPANY reserves all rights not specifically licensed herein.  

b.    Confidentiality.  The Software and Documentation is proprietary and confidential to COMPANY and contains trade secrets and other unpublished content. Licensee will hold the Software and Documentation that is disclosed to or acquired by Licensee in strictest confidence.  Licensee agrees that it will take all reasonable measures to protect the secrecy of and avoid unauthorized disclosure or use of the Software and Documentation.  Licensee agrees to use any and all reasonable means to protect the Software and Documentation from unauthorized use, reproduction, distribution, or publication.  Licensee will not otherwise, take, publish, use, or disclose the Software and Documentation to others for any purpose, except upon the written consent of COMPANY. 

c.    Limited License.  The Software and Documentation are licensed and not sold.  Subject to the terms of this License, COMPANY grants to the Licensee a non-exclusive, non-sublicenseable, non-transferable limited single-use license to: 

(i)       make a reasonable number of copies of the Documentation solely for Licensee's internal business purposes; 

(ii)      use the Software remotely, where access to the Software enables the creation of a limited number of User Records for the purpose of logging-in and identifying a user to the Software, where the number of said User Records must not exceed the number of Login Licenses Licensee has properly acquired for said Server Machine. 

d.    Updates.  Licensee agrees that any upgrades or updates to the Software or the Documentation do not constitute the granting of another license to use the Software.  Licensee may not use the upgrade or update in addition to the Software it is replacing, nor may Licensee transfer the Software which is being replaced to a third party.   

e.    Feedback.  Licensee may, from time to time, provide suggestions or comments to COMPANY regarding effectiveness, usability, or performance with respect to the Software or Documentation.  COMPANY has all right, title, and interest to any such comments and may freely use, implement and otherwise commercialize any such comments. 

f.     Multiple Client Access.  Licensee is prohibited from using the Software with any middleware, application server, CGI, or other software or technology that may enable, known or otherwise, a breach of the limitations specified under Section 2(c) herein. 

g.    Restrictions on Reverse Engineering. Licensee may not reverse engineer, decompile, disassemble, or otherwise reduce the Software to human-readable form. 

h.      Restrictions on Derivative Works.  Licensee may not modify, adapt, or otherwise create derivative works of the Software or any part thereof. 

i.     Other Limitations on Use.  The Software is not intended for use in, nor deemed suitable for application in nuclear facilities, aircraft navigation systems, air traffic control systems, naval navigation systems, naval traffic control systems, medical treatment of one or more persons, or any other situation where any use of the Software (e.g., due to errors in the Software or due to any other cause in using the Software) could lead to death, personal injury or any other physical damage or to damage to the environment.  The Software is not intended for use in connection with any inherently dangerous activity.  Licensee agrees not to use the Software in any of those situations and indemnifies COMPANY for all damage claims that could result from such unauthorized use of the Software. 

3.    Termination 

a.  Licensee's Failure to Comply Results in Termination of License.  This License is effective until terminated.  This License will terminate automatically without notice from COMPANY or judicial resolution if Licensee fails to comply with any of the terms of this License.  Upon such termination Licensee must cease use of the Software and destroy the Documentation, and all copies thereof, and all sections herein, except Section 2(c), will survive any termination or cancellation of this License. 

4.    Assignability 

a.    Non-transferable By Licensee Without Written Consent From COMPANY.  This License is for the original purchaser (the Licensee) and cannot be transferred or assigned by Licensee without COMPANY's prior written consent. 

b.    Transferable by COMPANY.  This License shall be binding upon and inure to the benefit of COMPANY and its respective successors, assigns, heirs, or legal representatives. 

5.    Export Law Assurances 

a.  Export Restrictions.  Licensee may not use or otherwise export or reexport the Software (1) into (or to a national or resident of) any U.S. embargoed country (e.g.  Iran, Iraq, Libya, North Korea, Sudan and Syria), (2) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person's List or Entity List, or (3) where prohibited by law.  By using the Software, Licensee represents and warrants that Licensee are not on any such list or located in, under control of, or a national or resident of any such country. 

6.    Warranty Disclaimers 

a.  Software Provided As Is.  The Software is provided to Licensee AS IS and COMPANY makes no warranty as to its use or performance. 

b.  Disclaimer of All Warranties.  COMPANY DOES NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS LICENSEE MAY OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION.  COMPANY AND ITS Affiliates AND SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES, CONDITIONS OR OTHER TERMS, EITHER EXPRESS OR IMPLIED (WHETHER COLLATERALLY, BY STATUTE OR OTHERWISE), INCLUDING, WITHOUT LIMITATION, TO IMPLIED WARRANTIES, CONDITIONS OR OTHER TERMS OF MERCHANTABILITY, SATISFACTORY QUALITY AND/OR FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO THE SOFTWARE AND ACCOMPANYING WRITTEN MATERIALS.  FURTHERMORE, THERE IS NO WARRANTY AGAINST INTERFERENCE WITH LICENSEE's ENJOYMENT OF THE SOFTWARE OR AGAINST INFRINGEMENT OF THIRD PARTY PROPRIETARY RIGHTS BY THE SOFTWARE.  COMPANY DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED.  NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY COMPANY OR A COMPANY AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. 

7.    Exclusion and Limitation of Damages 

a.    Exclusions.  IN NO EVENT WILL COMPANY, ITS AFFILIATES, OR ANY OF ITS LICENSORS, DIRECTORS, OFFICERS, OR EMPLOYEES OF ANY OF THE FOREGOING BE LIABLE TO LICENSEE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE) OR DIRECT LOSS OF BUSINESS, BUSINESS PROFITS OR REVENUE, WHETHER FORESEEABLE OR UNFORESEEABLE, ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE OR ACCOMPANYING WRITTEN MATERIALS, REGARDLESS OF THE BASIS OF THE CLAIM (WHETHER UNDER CONTRACT, NEGLIGENCE OR OTHER TORT OR UNDER STATUTE OR OTHERWISE HOWSOEVER ARISING) AND EVEN IF COMPANY OR A COMPANY REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. 

b.    Limitation.  COMPANY's TOTAL LIABILITY TO LICENSEE FOR DAMAGES FOR ANY CAUSE That is NOT EXCLUDED BY SECTION 7(a) ABOVE, regardless of the form of the action, will be limited to the lesser of $500 or the money paid for the Software Licensed herein, where the money paid does not include any additional services rendered by COMPANY in relation to the software (such as any software customization services).  THE PARTIES AGREE THAT THIS section 7(b) SHALL BE ENFORCED INDEPENDENTLY OF AND SURVIVE THE FAILURE OF ESSENTIAL PURPOSE OF ANY WARRANTY REMEDY. 

8.    General provisions 

a.  Controlling Law.  This License will be governed by and construed in accordance with the laws of the State of Texas.  Licensee consents to the jurisdiction of the courts located in the State of Texas.  This License shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. 

b.  Severability.  If for any reason a court of competent jurisdiction finds any provision, or portion thereof, to be unenforceable, the remainder of this License shall continue in full force and effect. 

c.  Arbitration.  Licensee agrees that the exclusive remedy for all disputes and claims relating in any way to or arising out of this License or Licensee's use of the Software or the Documentation shall be final and binding arbitration, conducted under the Commercial Arbitration Rules of the American Arbitration Association in Texas. 

d.  Equitable Relief.  COMPANY reserves the right to seek injunctive or other appropriate relief in any court of competent jurisdiction for any breach of or indicated intention to breach this License in any manner by Licensee that violates or may violate COMPANY's intellectual property rights, or may cause continuing or irreparable harm to COMPANY (including, without limitation, any breach that may impact COMPANY's intellectual property rights, or a breach by reverse engineering). The prevailing party shall be entitled to recover reasonable attorney's fees and court costs. 

e.  No Implied Waivers.   The failure of either party to enforce any provision of this License shall not be deemed a waiver of the provision of the right of such party thereafter to enforce that or any other provision. 

f.   Affiliates of COMPANY.  An affiliate of COMPANY shall have the same rights as COMPANY under this License and Licensee's obligations owed to COMPANY under this License shall be owed to the affiliate in the same manner as they are owed to COMPANY.  Affiliates of COMPANY are (1) any other business entity that controls, or is under common control with COMPANY, or (2) any successor entity. 
 

v2.0.0.3311
Up Since 4/5/2021 9:23:46 PM