Recommended processes to prevent virus problems:

1. Always run the Corporate standard, supported anti-virus software is available from the corporate download site. Download and run the current version; download and install anti-virus software updates as they become available.

2. NEVER open any files or macros attached to an email from an unknown, suspicious or untrustworthy source. Delete these attachments immediately, then "double delete" them by emptying your Trash.

3. Delete spam, chain, and other junk email without forwarding, in with (^Company^)'s Acceptable Use Policy.

4. Never download files from unknown or suspicious sources.

5. Avoid direct disk sharing with read/write access unless there is absolutely a business requirement to do so.

6. Always scan a floppy diskette from an unknown source for viruses before using it.

7. Back-up critical data and system configurations on a regular basis and store the data in a safe place.

8. If lab testing conflicts with anti-virus software, run the anti-virus utility to ensure a clean machine, disable the software, then run the lab test. After the lab test, enable the anti-virus software. When the anti-virus software is disabled, do not run any applications that could transfer a virus, e.g., email or file sharing.

9. New viruses are discovered almost every day. Periodically check the Lab Anti-Virus Policy and this Recommended Processes list for updates.