Team Document Review

As you're discussing issues with staff or other users, you may need to discuss the contents of a document together. If you add an attachment that is a PDF to a comment, it will show up next to the conversation thread, with a draggable vertical splitter bar that you can use to increase or decrease the width of the document.

This allows you to easily review the document while discussing it with other ticket participants in real-time. This can be extremely useful when reviewing documents such as legal agreements, news articles, press releases and other documents.

Here's an example of a PDF set as a review document.



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Up Since 2/28/2024 11:52:41 PM